E4COMMERCE
An Adaptable E-commerce Solution
Evenica’s foundational digital commerce platform is modular and adaptable to customers’ business needs. Functionality of e4Commerce allows brands to better understand customer behavior and preferences through dynamic interaction and collection of online user behavior.
Designed bottom up for the cloud, and with data models compatible with Microsoft Dynamics 365 Finance & Operations, a complete 360° understanding of your customer is possible. Businesses are empowered to manage content, digital assets, user experiences and e-commerce modules within a powerful and accessible CMS.
DIGITAL BUSINESS TRANSFORMATION THROUGH E-COMMERCE
e4Commerce provides enterprise-wide information exchange to all parties of a transaction, providing fast and delightful experiences that convert customers. e4Commerce has an engaging and flexible architecture that leverages the capabilities of Microsoft Dynamics 365 and its data modules. Lean services-based architecture enables shared business processes and reliable integrations with external applications, providing high performance experiences across multiple sites, mobile applications and external hardware.
INNOVATIVE
Our architecture utilizes the most effective contemporary technologies: NET Core, Azure SQL, AppService, Node.js, React.js.
ADAPTABLE
Our feature rich solution aligns with your individual business strategy. We design efficient, high performance systems that meet your particular needs.
FAST
Cart-to-purchase conversion rates are directly correlated with e-commerce page-load-speed. Our high-performance solutions deliver more sales to your organization.
VALUE
Deployments developed to fit any budget. From cost effective reliable solutions to the most innovative interactive customer engagements, we configure deployments to meet your needs.
B2B Main Features
- Customers integrated with D365 CE and F&O
- Content Management
- Inventory visibility
- Product Information & Configuration
- Quotes & orders integrated with D365 CE and F&O
- Online Payment Methods
- Sales Representative Interface
- Online Order Management
- Integrated with GP / Business Central
- Loyalty and advanced marketing integration with D365 CE
- Returns management
- Order Fulfilment Tools
- Loyalty Program
- Integrated with AX/D365
B2B Functionalities
- Account dashboard (limit of credit, payments, invoices and previous orders).
- Product catalogue with enhanced product detail page.
- Quick add and quick order based on product codes or previous orders.
- Sales representative dashboard with the capability to order on behalf of assigned customers.
- Account balance liquidation through online payments using credit cards.
- Online channels to support customers on their needs.
- Loyalty program capabilities including benefits, promotional prices, points and more.
- Full return processes from the opening case until the labeling.
- Fully integration with ERP, CRM, WMS and the other sales channels to have a coordinated team.
- Targeted promotions based on the level of customer engagement.
B2C Main Features
- Simplified customer registration integrated with D365 CE and F&O
- Easy Content Management
- Product Information & Configuration
- Pick, pack and ship tool for order fulfillment.
- Advanced marketing tools
- Automated marketing notifications
- Online Order Management
- Digital Customer Service
- Loyalty and advanced marketing integration with D365 CE
- Returns management
- Home, store and curbside delivery.
B2C Functionalities
- Account dashboard (previous orders, invoices and ongoing orders status).
- Product catalogue with friendly navigation (dynamic search methods)
- Payment online or payment on delivery.
- Inventory trigger (just show what is available)
- Order fulfillment tools for pick, pack and ship placed orders.
- Marketing campaign management (campaign approval process, schedule and assignment).
- My lists allowing customer to create list of products as watch-list, wish-list or gift-list.
- Newsletter and articles.
- E-mail notifications related to promotions, product availability/pricing, abandoned cart and orders.
- Loyalty program capabilities including benefits, promotional prices, points and more.
- Full return processes from the opening case until the labeling.
- Full integration with ERP, CRM, WMS and the other sales channels to have a coordinated sales process.
- Buy online ship to home, buy online pick up in store, reserve online and pay and pick up in store.
Innovative Experiences Start With Evenica
Evenica supports brands by providing the most demanding and sophisticated digital experiences through e-commerce solutions.