Headless Commerce, P2P Delivery and AI Agents in Dynamics 365

 

In this episode of PartnerTalks, Rick McCutcheon speaks with Gustavo Roland, Director of Business Development at Evenica, about Partner-to-Partner delivery in Dynamics 365 Commerce, headless architecture, proprietary IP, and the evolving role of AI agents in Commerce. Evenica has spent more than two decades extending Microsoft business applications, helping Partners de-risk Commerce implementations by bridging ERP, Supply Chain, CE and Commerce Scale Unit.

Gustavo explains:

  • Why Commerce projects are operationally complex inside Dynamics 365
  • How Evenica supports ERP Partners without Commerce practices
  • The company’s headless Commerce approach on top of Commerce Scale Unit
  • e4Dynamics and Evenica’s proprietary IP strategy
  • AI agents, orchestration and conversational Commerce
  • Microsoft’s Frontier firm direction and what it means for Partners
  • Governance, AI readiness and “return of intelligence”