Most D365 implementations are built to handle transactions — but what about everything that happens outside the system? Vendor communication, customer service workflows, document exchange, and payment requests are still stuck in email, spreadsheets, and manual processes.
In this webinar, ERP and digital experience experts from New Arc Solutions and Evenica will introduce Engagement Channel Portals — a dedicated engagement layer built on D365 that brings structure, visibility, and self-service to the interactions your ERP was never designed to handle.
We’ll cover real-world use cases across manufacturing, distribution, and the public sector, and show you what’s possible when ERP and experience are designed together.